Frequently Asked
Below you can find some of the most common questions I’m asked. If you have a question not listed here, please feel free to contact me at any time. I’m always here to help you achieve your desired result.
What types of photo editing services do you offer?
I offer a wide range of photo editing services including retouching, colour correction, image manipulation, photo restoration, and more. Whether you need portrait enhancement, product retouching, or creative editing, I’ve got you covered.
How do I submit my photos for editing?
You can easily submit your photos using the MASV transfer upload link. It’s a very simple process, which I’ve detailed here. Simply upload your images along with any specific instructions or preferences you have, and I’ll take care of the rest.
Do you offer revisions if I'm not satisfied with the edits?
Absolutely! Customer satisfaction is my top priority. The number of revisions allowed will depend on the complexity of the job and that is included in the accepted quote. Additional edits not agreed upon in the initial quote may incur an extra charge.
Are my photos safe and secure with you?
Yes, your privacy and security are paramount. I handle all client photos with the utmost care and confidentiality. Rest assured that your images will be kept safe and secure throughout the editing process and all communication between us will be strictly confidential.
What software do you use for photo editing?
I primarily use industry-standard software such as Adobe Photoshop, Lightroom and Topaz Labs AI plugins for photo editing and retouching. These tools allow me to achieve professional-grade results and meet the highest standards of quality.
Can you work with RAW files?
Yes, I can work with RAW files to ensure maximum flexibility and quality in the editing process. RAW files contain all the data captured by your camera sensor, allowing for greater control and precision during post-processing.
What is your turnaround time for photo editing projects?
For basic retouching, delivery is usually one day, unless revisions are requested. The turnaround time can vary though, depending on the complexity and size of the project. I strive to deliver high-quality results in a timely manner.
My English is not the best. Are you able to take instructions in other languages?
As long as your language can be translated via Google Translate, there should be no problem interpreting your instructions. However, for highly detailed work, I suggest you check your instructions with a native English speaker.
Still Have Questions?
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